My Impact

AbbVie (2024–Present)

Enterprise Product Management | Privacy Tech | Platform Strategy

I partnered across enterprise systems to turn ambiguity into outcomes, aligning business needs, compliance expectations, and platform capabilities.

• Launched a headless learning and enablement platform for 5800 internal Sales users, unifying training, compliance, and reporting in one scalable ecosystem.

• Built and scaled “Product U,” a mentoring and enablement program that began as training for product teams and evolved into a cross-functional learning ecosystem. It’s now implemented across multiple business units, bringing product, engineering, and design together around shared practices in discovery, delivery, and stakeholder alignment.

• Designed a privacy-risk detection solution that flags potential PII/PHI exposures and enables Legal and Compliance to train an LLM to distinguish real risk vs. noise, reducing manual review and speeding time to resolution.

• Rebuilt analytics intake workflows to cut friction, increase visibility, and help teams make faster, more confident, data-driven decisions.

Impact: Expanded enterprise enablement, reduced compliance overhead, and am embedding responsible AI into regulated workflows while building a culture of continuous learning and shared product thinking.

Indegene (2022–2024)

Digital Transformation | Product Enablement | UX & Analytics

At Indegene, I worked across product, design, and delivery to modernize digital experiences for global life-sciences clients while shaping how internal teams approached product thinking.

• Redesigned a research-focused pharma brand site, increasing engagement by 213% and clicks by 2351%, leading to an expanded SOW and doubling annual account revenue.

• Developed Jira and Confluence frameworks that standardized agile delivery and created shared visibility across multiple client accounts.

• Launched the first iteration of “Product U,” a mentoring and enablement program designed to help BSAs and POs build confidence in discovery, roadmapping, and stakeholder alignment. The model became the foundation for a broader cross-functional program I later scaled across multiple business units at AbbVie.

Impact: Drove measurable client growth and built repeatable systems that raised product maturity, laying the groundwork for a culture of continuous learning and cross-team alignment.

Sling TV (2021–2022)

Payments Experience | Platform Integration | Growth & Retention

I owned the product enablement strategy for partner billing integrations, aligning teams around frictionless payment experiences and metrics that drive retention and revenue.

• Launched Google Play Billing integration, reversing eight quarters of subscription loss and improving acquisition metrics in a single quarter.

• Roadmapped Apple Pay integration, designing a compliant, user-friendly payment flow.

• Rebuilt team rhythms and rituals, creating shared ownership and stronger cross-functional collaboration within a globally distributed pod.

Impact: Delivered measurable subscription growth and strengthened team cohesion by aligning product, engineering, and business outcomes.

American Financing (2020–2021)

Process Automation | Data Governance | Operational Efficiency

I helped transform back-office operations into scalable, data-informed systems that made daily work smoother and more measurable.

• Automated payroll and bonus compensation workflows, saving a full workday of manual effort each month and significantly reducing error rates.

• Created standardized SOPs and ticket templates, aligning engineering, HR, and finance on consistent reporting practices.

• Transitioned the team from Kanban to Scrum, enabling iterative delivery and clearer stakeholder visibility.

Impact: Improved accuracy, accountability, and operational transparency across a 1,000 + person organization.

Vail Resorts (2019–2020)

Enterprise DAM Launch | Content Systems | Change Management

I joined Vail Resorts to help modernize how a 37-resort portfolio managed and distributed marketing content, turning fragmented workflows into a connected ecosystem.

• Implemented Adobe Experience Manager as the central DAM for resort teams across North America and Australia.

• Built metadata and automation systems that powered personalization, content tagging, and A/B testing for faster go-to-market campaigns.

• Introduced “office hours” and exec-summary reports to improve adoption, transparency, and stakeholder engagement across the org.

Impact: Unified marketing operations across 37 brands and established scalable foundations for data-driven, content-led growth.

Earlier Career

Before moving into enterprise product management, I led digital transformation projects in the cultural sector, including at the Isabella Stewart Gardner Museum and History Cambridge, improving access to 50,000+ historical and cultural assets through modernized information systems.

Earlier in my career, I spent over a decade in the restaurant industry leading front-of-house teams, an experience that taught me how to diffuse conflict, build trust quickly, and create alignment in fast-paced, high-stakes environments. Those lessons continue to shape how I build teams that operate with empathy, accountability, and shared ownership.

Through-line

Across every role, my impact centers on clarity, enablement, and measurable outcomes: building systems and teams that deliver sustainable results and scale confidently.